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Privacy Policy

This article was machine-translated and is pending editorial review.

Art. 1 General provisions

At marilena-consult.com we are committed to ensuring the confidentiality and protection of your personal data, in our capacity as Data Controller of the personal data you provide to us.

This Policy explains when and why we collect personal information ("personal information" and "personal data" are used as identical terms in this Policy) about people who visit our site and use our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this Policy from time to time, so please make sure you are familiar with the current Privacy Policy. By using our site and the services provided through it, you agree to be bound by this policy.

Any questions related to this Policy may be sent to e-mail: marilena.consult@gmail.com

Art. 2 About us

We are marilena-consult.com, and we provide services, products or general information regarding our subject of activity.

Our registered address is 209 B G. S. Rakovski St, Sofia. When we use "we" and "us" and verbs in this form in the text below, we mean marilena-consult.com

Art. 3 How we collect personal information from you

We receive information about you when you use our site marilena-consult.com, for example when you send an inquiry to obtain an offer/information, or in the process in which you request, order and use the services provided on the site.

Art. 4 What kind of personal information we collect

We collect only basic personal data about you, which does not include special categories of personal data ("sensitive data"). The personal information we collect may include your name, address, e-mail address, telephone number, other data required by the Accounting Act and other laws, as well as information about which pages were visited and when.

Art. 5 Why we need your data

We need to know your personal data in order to provide you with the services offered through this site, within the framework of a contract that has arisen between us in connection with their provision, as well as information that you have requested or to which you have expressly consented. We will not collect personal data that we do not need for the above-mentioned purposes.

Art. 6 How your information is used

We may use your information in order to:

  • Provide the services you have requested, including processing your orders and fulfilling our obligations arising from the contractual relationship between us;
  • Provide new information directly related to services you have requested;
  • Respond to inquiries and provide you with information you have requested, including assistance in resolving matters arising in connection with your inquiries;
  • Use re-marketing and ad measurement through Google Ads (only with your consent);
  • Seek your opinions or comments regarding the services and products/trainings we provide;
  • Carry out statistical analyses and other analyses to improve our services;
  • Ensure the protection of your interests in connection with the use of our site or services;
  • Inform you of changes to the terms and conditions, the privacy policy or our services.

Art. 7 How long we keep your information

We keep your personal data only to the extent and for as long as is necessary for the respective activity for which it was provided, or as long as is provided for in a contract between us, in compliance with the requirements and time limits provided for this purpose in the Accounting Act, the tax laws and the other applicable regulations in force in the Republic of Bulgaria.

The data you have provided for use for marketing purposes is kept until you notify us that you no longer wish to receive the respective information from us.

After the purposes of processing your personal data have been achieved, we destroy it.

Art. 8 Who has access to your information

We will not sell, rent, or share your information with third parties for marketing purposes.

We may transfer your information to third parties - service providers, subcontractors and other related organisations solely for the purposes of carrying out tasks and providing services to you on our behalf.

Nevertheless, when we use third-party service providers, we disclose only the personal information that is necessary for the provision of the service, and we have a contract with the respective third party that requires it to keep your information secure and not to use it for its own direct marketing purposes.

We will not provide your information to third parties for their marketing purposes, unless you have requested this, or it is necessary by virtue of law, a judicial act, or for the prevention of fraud or other crime.

We work with various third-party service providers in order to provide you with quality and reliable services. When you research any of these services or purchase one, the respective third-party service provider will use your data in order to provide you with information and to fulfil its obligations arising in this connection under contracts with them. In some cases they will act as a data controller of your information, and therefore we recommend that you familiarise yourself with their Privacy Policy. These third-party service providers will share your information with us, and we will use it in accordance with this Privacy Policy.

Provision of your data to state authorities may be carried out only in the cases provided for by law and in a volume that does not exceed the purposes for which it was requested.

The Commission for Personal Data Protection exercises the statutory control over the process of processing personal data and we provide full access to the personal data registers maintained by us under the statutory conditions for this.

Art. 9 Where we process your data

All personal data that we process is processed in Bulgaria, but for the purposes of hosting and support this information is located in Bulgaria. Third parties do not have access to your personal data, except where required by law.

Art. 10 In which cases we will contact you

You have a choice as to whether to receive information from us or not.

We may contact you freely, when and to the extent that this is necessary for the performance of the services you have requested, of the obligations under a contract between us, for the provision of new information directly related to services you have requested, in response to your inquiry, for the purposes of protecting your interests in connection with the use of our site or services, or on the basis of a legal requirement. We have the right to send an email newsletter with news from the site, for which newsletter you have subscribed with your email address.

We will not contact you for marketing purposes by e-mail, telephone, through text messages, or by post, unless you have given us your prior explicit consent, or the communication is directly related to you and meets the requirements of the General Data Protection Regulation (Regulation (EU) 2016/679),

Art. 11 How you can obtain access to, rectification or erasure of your personal data

You have the right at any time to request from us:

  • access to your personal data collected in the process of providing and using the services, including: confirmation of whether we process your personal data, what categories it is, the purposes of this processing, and the recipients to whom the data is disclosed, as well as a communication with a copy of your personal data that is processed, and its source;
  • rectification of information you have submitted to us, when it has become incorrect or out of date, e.g. your email address, and any other information;
  • erasure or blocking of your personal data, when its processing does not meet the requirements of the Personal Data Protection Act or of the General Data Protection Regulation (Regulation (EU) 2016/679);
  • notification of this rectification, erasure or blocking to the third parties to whom your personal data has been disclosed, except where this is impossible or involves disproportionate effort.

The action you desire regarding the provision of access, rectification, erasure or blocking of personal data is carried out solely with respect to your personal data. Carrying it out is free of charge.

In order to request access, rectification, erasure or blocking of your personal data that we process, you need to send us a written application, which contains:

1. name, address and other data for identifying the respective natural person;

2. description of the request;

3. preferred form for the provision of the information under Art. 28, para. 1;

4. signature, date of submission of the application and address for correspondence.

5. notarised power of attorney, when submitted by an authorised person. The application may also be signed with an electronic signature.

The application is sent to email: marilena.consult@gmail.com

We will fulfil your request for access, rectification, erasure or blocking within a period of up to 14 days, in compliance with the legal requirements and exceptions in this connection.

You will be notified of the decision to carry out the requested action or the refusal thereof in accordance with the requirements of the law. The notification of this will be sent to you by post with acknowledgement of receipt or may be received in person against signature.

Art. 12 How you can lodge an objection or complaint against the processing of personal data

In the cases provided for by law, you have the right to:

  • object to us against the processing of your personal data where there is a legal basis for this; when the objection is well-founded, the personal data of the respective natural person can no longer be processed;
  • object to the processing of your personal data for the purposes of direct marketing;
  • be notified before your personal data is disclosed for the first time to third parties or used on your behalf for the purposes under the preceding point of this article, being provided with the opportunity to object to such disclosure or use.

If you wish to make any complaint about the way your data is processed, you can contact us at marilena.consult@gmail.com. If you are not satisfied with our response or do not consider that we are processing your data in a lawful manner, you can turn to the competent authority for the protection of personal data - the Commission for Personal Data Protection (CPDP).

Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd

tel.: 02/915 35 18, 02/915 35 15, 02/915 35 19, fax: 02/915 35 25

E-mail: kzld@cpdp.bg

Website: www.cpdp.bg

Art. 13 Available security measures to protect your information from loss, misuse or alteration

When you give us personal information, we take steps to ensure that it is processed in a secure manner. The website marilena-consult.com uses a secure communication protocol, an SSL certificate. HTTPS authenticates the site and the respective web server on which it is hosted. It also bidirectionally encrypts the connection between client and server, which provides protection against eavesdropping, tampering or forgery of the content of the messages. In practice this gives sufficient guarantees that the user is connecting to the correct site (and not a fake copy), as well as guaranteeing that the content of the messages between the user and the site cannot be read or tampered with by third parties. Additional information about HTTPS (https://bg.wikipedia.org/wiki/HTTPS).

Non-sensitive information (your email address, etc.) is transmitted in the usual way over the internet, and therefore 100% security can never be guaranteed. In this connection, although we strive to protect your information, we cannot guarantee the security of information that you send us, and you do this at your own risk. Once we receive your information, we make every effort to ensure its security on our systems.

Art. 14 Profiling

We will not use automated decision-making or profiling.

Art. 15 Use of "cookies"

"Cookies" are small text files stored on your device when you visit the website. We use two types:

  • Strictly necessary cookies - they ensure the basic functioning of the site and remember your consent choice. They do not require consent.
  • Analytics and advertising cookies - set only after your explicit consent (see below).

To analyse traffic and measure our advertising campaigns we use Google services - Google Analytics 4 and Google Ads. They set cookies and process data (for example device identifiers, a truncated IP address and on-site actions) only after you give consent via the cookie banner. Until consent is given we apply Google Consent Mode v2 with denial by default, so no analytics or advertising cookies load without your permission. More about Google's processing: policies.google.com/privacy.

You can withdraw or change your consent at any time - by deleting your stored choice and cookies from your browser settings (after which the consent banner will appear again) or by configuring your browser to block cookies. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

Art. 16 Links to other sites

Our website may contain links to other websites managed by other organisations. This privacy policy applies only to our site, so we encourage you to read the privacy statements of the other websites you visit. We are not responsible for the security policy of other websites, even if you use links from our site to reach them.

In addition, if you arrived at our website through the site of a third party, we cannot bear responsibility for the privacy policy and practices of the owners and administrators of that third party's site, and we recommend that you check its Privacy Policy.

Art. 17 Transfer of personal information outside Europe

As part of the services we provide to you, the information you provide to us may be transferred to countries outside the European Union ("EU"). These countries may not have similar personal data protection laws as Bulgaria. By providing your personal data, you agree to this transfer, storage, or processing. If we transfer your information outside the EU in this way, we will take appropriate security measures to ensure the protection of your personal information in accordance with this Privacy Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order for these services to be provided to you.

Art. 18 Review of this Policy

We regularly review this Policy in order to ensure quality and lawful protection of your personal data. This Policy was last updated in March 2018 and is in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679).